The same standard, regardless of scale.
From a ten-person board lunch to a five-hundred-guest reception, every brief receives the same operational rigour: sourcing confirmed, staffing ratios set, dietary requirements mapped — before a single item is ordered.
Fixed at brief stage. Not the day before.
Suppliers are confirmed, seasonal produce is allocated, and all dietary requirements are written into the production schedule at the point of brief — not flagged the morning of service.
Staffing ratios are set against guest count and service format. Logistics — delivery windows, kitchen access, equipment — are documented and handed to the team before any vehicle leaves the depot.
Dietary requirements are part of the menu, not an afterthought. Vegan, gluten-free, and allergen-critical covers are planned with the same attention as the main service from the first conversation.
Named account management
Every client has a named account manager from the first enquiry through to post-event review. No handoffs, no briefing a new contact two days before service.
Logistics-first planning
One contact. Full ownership.
Timing is non-negotiable. Every event brief includes a production schedule with confirmed delivery windows, kitchen access requirements, and service run-of-show before sign-off.
Consistent standards at any scale
A 12-person working lunch and a 400-cover gala follow the same production framework. Scale adjusts the numbers; the process does not change.
If you have an event to plan, the most useful next step is a clear view of what Kellermann delivers across its service lines.